Back when I got my first BD toy, I ordered a few bottles of the Cum Lube with it. I remember being surprised and fascinated by how it would make long strings and suck back into the bottle when you stopped squeezing. My latest batch is like WATER. it drips, it separates in the bottle, and it doesn't lubricate at all. Why the change? And why can't I get an answer to a ticket asking about it? In fact, on PC browser, I can't even find the "Submit Ticket" function. I put one in through mobile a while ago and haven't heard anything back.